Getting help

Many of your questions might be answered in our tutorials or articles. If you don't find the answers you're looking for here, we have a number of other resources to recommend.


The first place to look for help with Shiny is the RStudio Community and the shiny-discuss Google group. Our developers monitor post to these forums, and answer questions periodically.

You can also check the "shiny" tag on Stack Overflow for existing answers, or post your own question. Note that questions posted on Stack Overflow are not closely monitored by our developers.

For questions about or the rsconnect package, check the shinyapps-users Google group.

Customers with Starter, Basic, Standard or Pro subscriptions to can open a case with our support engineers by sending an email to

Shiny Server Pro and RStudio Connect

Customers with Shiny Server Pro and RStudio Connect subscriptions can contact our dedicated support team for our commercial offerings at


For sales questions, please email